Thursday, September 29, 2011

Great Boss, Ineffective Leader

Many people use the words "manager" and "leader" interchangeably; without considering the important differentiating factors between the two words and what they mean. Being a boss is the act or art of managing; the conducting or supervision of something. Managing additionally means the efficient utilitzation of means to accomplish an end. (Being a boss sounds sort of unexciting right?)

Leading, on the other hand is to guide or direct using a plan. Leading is also to lead operations and activity toward an end. Leadership means to have leadership over, and go in front of. (Now that sounds cool, 'going before' sounds like some military general leading his troops into battle.)

Managers make sure resources are used wisely and that the job gets done. These resources could include your budget, equipment, programs and supplies. One of the resources a manager manages is human resources, or employees.

Leaders, on the other hand, enlist the support of others in the accomplishment of a common task, or a set of tasks to achieve a set of specific goals.

Managers look at the bottom line, leaders view at the horizon.

Good leaders are often good managers. And a great manager can become a great leader by paying attention to the authentic human side of business.

Turn Into a Leader

The differences between a manager and a leader are quite vague. Sometimes it just takes being cognizant of people. Below you will find some tools that can transform you from a manager into a leader:

• Goal: If employees have a strong sense of purpose in their careers and accomplishments, they are happier and they will do a better job. A good leader will help a team determine their own personal purpose.

• Strategies & Training: Your people can't do an effective if they don't have the correct resources and expertise to use these tools. This sometimes requires an investment of time to learn. Investing in tools and learning is something a leader does, it shows respect and concern for your team as individuals.

• Goals: As a manager you have responsibility over goals. As a leader you have responsibility to determine how your team is impacted by these milestones.

• Individual Focused: Individuals like to believe they fit into a group and into their career role. Having a job that matches their interests and skills is important for each member of your team. The right job gives an employee the opportunity to live up to his potential. It also lets your employee to have satisfaction in a job well done.

• Building a Team: Adding the strengths of your employees together can help you forge a successful team. By focusing on each member's strengths, and trying to mitigate their weaknesses, you can get more out of your team. A team of people who can work effectively on their own, as well as together, can be a huge asset to you as a leader.


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Jeremiah Wilson is the founder and president of ContactPoint. ContactPoint is the world leader in sales optimitics. Their patented technology records and scores real phone calls so companies hear what their customers hear. ContactPoint provides revolutionary training to train businesses how to double sales. Visit http://www.contactpoint.com or http://www.contactpoint.com/about-us


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